Bumo places a great emphasis on selecting and onboarding providers. Through our BumoTrust process (read here), Bumo is committed to curating providers that align with our core values of safety and trust, curriculum and experience, compassion and care.
Almost all Bumo providers are licensed locations. Licensed exempt locations must adhere to strict guidelines that allow a licensed exempt status.
We understand that every family and child gravitate towards different types of educational experiences and philosophies. Therefore, our providers represent a wide range of learning styles and pedagogy from Montessori to STEM-based learning.
Families must cancel at least 72 hours before the start of their session in order to receive CareCredit that can be applied to future sessions. Rescheduling a session within 72 hours is treated as a cancellation of the original session and will not be eligible for CareCredit.
There are certain locations that have their own cancellation policies that are separate from Bumo’s that families should review before booking. These policies are clearly outlined in the provider detail pages. The provider’s cancellation policy takes precedence over Bumo’s if they require more than 72 hours or don’t allow credit back with any cancellations.
Any cancellation within 72 hours is not eligible for a refund for whatever reason, so most parents who cancel within the timeframe understand they forfeit the session when they are sick.
We ask that any children or staff showing signs of illness, including but not limited to cough, fever, and runny noses, not come into the space. Regarding COVID, if a child or staff tests positive, we do not allow them in the space until they test negative and show no signs of illness. We, unfortunately, cannot honor any make-up as well.
You can book as little or as much as you need. Some parents can book a half day – some a full day. Some mornings, some evenings. You can book once one month and 10 days the following month.
Here is our standard list of what to bring but each of our providers have their own specific items that they request you to bring:
Toddlers and Preschoolers (24mo+)
Infants and Babies (2mo-23mo)
*PLEASE LABEL EVERYTHING!*
In-Home Licensed
In-Center Licensed
Yes! Children tend to have matching items, so labeling is so important.
Every location is different so please look on each provider’s profile to see if they provide a snack. You can always bring your own.
Typically meals cannot be reheated.
You can pack them however you like but please make sure formula is mixed and bottled and breast milk is bottled. Providrs cannot mix formula.
Absolutely no tree nuts. If your child has allergies, please note it on child’s profile and please err on the side of caution and always let the provider know at drop off.
Yes! You have to complete the family information form and licensing paperwork you must complete.
No! We can transfer the paperwork. However, you may be asked for additional paperwork such as COVID Waiver, Photo/Video Release, etc.
Yes! The infant forms expire every 90 days, and the *physician report is every year.
*Physician Report expires on the year after the last date of a physician, not the date of form completion*
NO! You can book as long as the paperwork is received before the start of the session booked.
Please call us at 650-689-3043 or email us at licenisng@bumo.com – Some locations may have grace periods! The paperwork that is 100% required before the session, no matter what, is Immunization Record and Licensing!
Actually booking fees vary by location.
Yes, we do! We use Affirm Payment Solutions. You can pay as little as $30/month. No credit check! Learn more about Affirm here.
Yes! We offer CareCredit – essentially, it’s like buying a gift card with more money than what you paid. https://bumo.com/care-credit/
Yes! We recommend purchasing CareCredit for your FSA!
Standard immunization is required per licensing guidelines. However, COVID vaccination requirements vary by provider. Most providers do not require them.
Typically – YES! Please call/text us at 650-689-3043 – we will schedule the tour!
We do not offer original payment refunds. However, if you cancel 72 hours before the start of their session, you will receive CareCredit, which can be applied to future sessions.
Typically – YES! Please call/text us at 650-689-3043 – we will schedule the tour!
We do not offer original payment refunds. However, if you cancel 72 hours before the start of their session, you will receive CareCredit, which can be applied to future sessions.
